By Salina Williams, Senior Consultant
Feldman Daxon Partners recently hosted several highly successful interactive “30 Days In COVID-19 HR Sessions” for Human Resources professionals from all industries, sectors and levels. These sessions provided an opportunity for HR professionals to share, exchange and consider what the “best practices” have been to ensure engagement, productivity, and health of their employees.
This is only a quick snapshot of the rich conversations that took place during the 30 Days In COVID-19 HR Sessions. Participants came away feeling supported, more informed and networks expanded.
Here are some common themes that came from these sessions:
- The health, safety and emotional well being of their employees became a top priority across all organizations and as a result several innovative changes were quickly researched, developed, and implemented. Actions included:
- Quickly forming task forces to assess the needs of working from home for their employees as of March 12
- Taking direction from Provincial government COVID-19-related policies
- Embracing Zoom or other technology platforms to stay connected as teams and as an organization (for town hall meetings)
- Significantly increasing communications with their employees on many fronts, including communicating changes in HR policies, government requirements, mental health supports, work related matters, plus social gatherings, and activities
- Implementing a variety of virtual online meetings such as daily 30-minute huddles to meeting three times a week or daily virtual one on ones with team members
- HR identified and implemented new innovative communications to encourage more personal communications between employees. Examples included sharing pet photos, having contests, organizing Zoom gatherings for virtual lunches or Friday afternoon social drinks
- Instituting employee surveys to take the temperature check on employees
- Intranet sites with detailed self care information or access to a psychologist
- Building an evolving return from work action plan that complies with pandemic regulations
- Human resources has also been working hard to anticipate unknown pandemic challenges and getting teams ready to implement solutions; potential challenges may include new policies around disease control, new employee rights or new requirements/needs for childcare
Human resources professionals are truly the unsung heroes of COVID-19, quietly working relentlessly in the background of organizations to keep their employees physically safe, emotionally supported, continuously addressing change, anticipating the unknown, and pivoting quickly to implement solutions in an unprecedented global emergency. Canadians can be proud of their human resources professionals who are leading employees and organizations towards a better, more employee-centered future.
- On May 14, 2020